UPshop supports different onboarding paths for delivery companies. The right path depends on the partner's operational readiness, but every live seller-facing connection must protect delivery data and provide trustworthy fulfilment evidence.
Manual or contact-assisted onboarding
This is suitable while a delivery company is being assessed, setting up its profile, or preparing its operations. It helps UPshop and the partner agree coverage, services, pricing guidance, payment instructions, and support ownership. It is not an automated dispatch connection and does not make a partner available for seller delivery requests.
Partner portal
Authorised partner operators can use the UPshop partner portal to manage their profile, service information, plan, and delivery-request references. Portal access does not by itself authenticate carrier fulfilment milestones. A live operational connection is still needed before seller requests can be dispatched and before a delivery can be marked accepted, picked up, or delivered.
API connection and signed updates
API connectivity with signed delivery updates is required for live automated dispatch. This allows a delivery company to receive approved requests through its own system and return authenticated evidence when it accepts a request, picks up a parcel, or completes a delivery. Connection details and credentials are shared only during approved onboarding and controlled testing.
Onboarding checklist
- Agree commercial terms and the appropriate data-sharing arrangement.
- Provide the delivery company's profile, coverage, services, rate guidance, support contact, and reviewed payment instructions.
- Complete a safe test connection and verify that delivery updates can be authenticated.
- Run a controlled test request with the UPshop operations team.
- Activate only the routes and services that have passed the review.
What sellers see
Once activated, a partner is displayed only for eligible routes. Sellers can see the service and price guidance, prepare the buyer's delivery details, and pay the chosen delivery company directly. UPshop does not hold delivery funds, and delivery status changes require authenticated carrier evidence.
Begin onboarding
Contact UPshop to discuss the right connection path for your delivery operation. Please include your coverage areas, service types, pricing approach, support contact, and the system or portal your team uses today.